Best Car Dealer - Used

Schepel Auto Group performs a thorough inspection on every used car they sell.

Tony V. Martin, The Times

Schepel Auto Group

Schepel Buick GMC

Location: 3209 W. Lincoln Highway, Merrillville

Phone: 219-472-1449

Schepel Cadillac

Location: 2929 W. Lincoln Highway, Merrillville

Phone: 219-472-1403

Schepel Auto Group performs a thorough inspection on every used car they sell—not just the Buick/GMC/Cadillacs, but every make and model. That level of service and dedication is why they have been voted Best in the Region.

“On GM models, we perform a 172-point inspection so they can be sold as GM Certified,” says Tom Van Prooyen, dealer. “For other makes and models, we perform a similar inspection we call the Schepel Certification. All used cars sold here are inspected and brought up to our quality standards before they are put on the lot.”

That investment by Schepel is in line with their dedication to customer satisfaction and the total customer experience.

“We will not put a used car up for sale that knowingly has issues,” Van Prooyen says. “We want the same level of satisfaction from our used car customers as we want for those purchasing new cars.”

“Our staff is trained to treat customers like family,” he continues. “It’s the driving force behind our mission as an organization. We believe in a low pressure environment that allows you to be comfortable.”

With full service, parts and body shop departments on the premises, Schepel can provide a high level of service.

“We provide our customers with everything they need, all under one roof,” Van Prooyen says. “We service everything we sell.”


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