10255 Wicker Ave
St. John, Ind.
20601 S LaGrange Road
The secret to Alsip Nursery’s success is not feeling comfortable at the top, says Richard Cristakes, co-owner of the landscape center.
“We always try to do better,” he says.
In fact, the company, which also has a location in Frankfort, Ill., recently enhanced its training program for employees to provide them with an advanced course in customer service.
“We want everyone to be able to answer detailed customer questions intelligently,” he says.
The St. John location recently repainted the inside of the entire store, and reworked the inside of the greenhouse and nursery. New tables and fixtures allow the plants to be displayed better, and there is an elaborate fairy garden set up.
The business, which occupies 17 acres, has been in St. John since 1994. In addition to the nursery, the business also offers home and garden décor and offers a full-service pet section, which includes a vet clinic and grooming services.
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