MERRILLVILLE | Hackers swiped credit card information from restaurants at 14 White Lodging hotels, including the Radisson Hotel at Star Plaza in Merrillville.
The data breach affected people who used credit cards at restaurants, lounges, and food and beverage outlets at hotels managed by Merrillville-based White Lodging Service Corp., spokeswoman Kathleen Quilligan said in a statement Monday. The company suspects that the property management system that manages hotel guests' credit card information also was compromised at the Radisson at Star Plaza in Merrillville, but not the other affected hotels.
White Lodging contacted federal law enforcement officials after learning of the breach, and has launched a third-party forensic review, including of the 169 properties it manages in 21 states. The hotel development and management company also is arranging to offer one-year of free personal identity protection services to all affected cardholders.
People who used credit or debit cards at the hotels between March 20 and Dec. 16 last year were affected. Illegally obtained data could have included names on credit or debit cards, credit or debit card numbers, security codes and card expiration dates.
White Lodging encourages anyone who used a debit or credit card to pay a bill at a restaurant at one of the affected hotels – for example at T.J. Maloney's Authentic Irish Pub in Merrillville – to review their bank or credit card statements for any charges they do not recognize. They also should consider placing fraud alerts on their credit files by calling Experian, Equifax or TransUnion. The 90-day alerts require potential creditors to verify customer's identity before issuing new lines of credit.
Affected banks and credit card companies have been notified, and responded by increasing fraud monitoring or reissuing cards, Quilligan said in the statement. Customers who suspect any unauthorized activity are encouraged to report it immediately.
Visa, MasterCard, American Express and Discover have policies that ensure zero liability for any unauthorized charges that are reported in a timely manner.
Here's a full list of the affected hotels:
- Marriott Midway, Chicago
- Holiday Inn Midway, Chicago
- Holiday Inn Austin Northwest, Austin, Texas
- Sheraton Erie Bayfront, Erie, Penn.
- Westin Austin at the Domain, Austin, Texas
- Marriott Boulder, Boulder, Colo.
- Marriott Denver South, Denver, Colo.
- Marriott Austin South, Austin, Texas
- Marriott Indianapolis Downtown, Indianapolis
- Marriott Richmond Downtown, Richmond, Va.
- Marriott Louisville Downtown, Louisville Ky.
- Renaissance Plantation, Plantation, Fla.
- Renaissance Broomfield Flatiron, Broomfield, Colo.
- Radisson Star Plaza, Merrillville