NIPSCO is warning customers to beware of a scam where a caller pretends to be a utility representatives and tells people their electric service will be disconnected if they don't buy a "green dot" debit card.
The scammers then have the customer call back with a personal identification number and receipt, giving the scammers access to the card's funds.
NIPSCO is reminding customers it never asks customers who are behind on payments to buy a prepaid debit card to avoid disconnection. Customers have the following payment options: online, by phone, by mail or in person at one of NIPSCO’s authorized payment locations.
NIPSCO also warns its customers to never give personal information, including Social Security numbers and banking information, to unconfirmed sources. NIPSCO only asks for a Social Security number when a customer is applying for new service.
If people are unsure about the legitimacy of any programs or offers claiming to be affiliated with NIPSCO, they can call its 24-Hour Customer Service Center at (800) 464-7726.
Both residential and business customers have been targeted by the scammers, according to NIPSCO. A number of reports have come from Spanish-speaking customers.