GARY | Lawanda Jones, Director of Quality at Methodist Hospitals, recently was nominated by Al Faber, President & CEO of the Partnership for Excellence, to the Board of Examiners for the 2013 Awards Cycle. The awards are modeled after the Baldridge National Quality Award and represent the highest level of recognition for performance excellence and innovation an organization can receive in Ohio, Indiana and West Virginia.
Lawanda is responsible for reviewing and evaluating applications submitted for the prestigious awards program. The examiner’s role is to evaluate and analyze assessments submitted by applicants based off of the Baldrige Criteria for Performance Excellence. Examiners are also required to participate in a consensus team and conduct a site visit of applicants. Applicants receive written feed-back reports from examiners..
Those selected meet the highest standards of qualifications and peer recognition. All members of the Board must take part in a preparation course on the Baldridge Criteria for Perfomance and the scoring and evaluation process. Methodist Hospital’s is proud that one of our own has joined the ranks of such an elite group of individuals
The Partnership of Excellence’s mission is to cultivate performance excellence and continuous improvement among business, education, government, healthcare and non-profit organizations based in Ohio, Indiana, and West Virginia. By providing a framework for performance excellence through the Baldridge Criteria, organizations have a greater focus on customers, process management, work systems and organization-wide results. These organizations typically see lower cost, improved productivity, and increases in both employee and customer satisfactions.