Kouts' "cloud" makes it easier to pay bills

2013-04-18T18:30:00Z Kouts' "cloud" makes it easier to pay billsPhil Wieland phil.wieland@nwi.com, (219) 548-4352 nwitimes.com

KOUTS | "We're finally in the 21st century," Kouts Council President Tim Jones said Monday after the council approved installation of an electronic invoice cloud for handling its billing services.

The system will allow residents to pay utility bills and fines online using credit cards, debit cards or electronic checks. The cost to the town will be $50 a month, and there is a fee for using the system for bill payers that ranges from 95 cents for debit cards to $2.95 for credit cards.

"We watched a demonstration online to see how it worked," Clerk-Treasurer Laurie Tribble said. "We were pretty excited about it."

The clerk-treasurer's office will put in the information each day, and it will be downloaded into the computer and updated every day for everyone's account. People can check their account by the end of the day.

The system will reduce the amount of paperwork and the need for keeping money at the town hall. It will make it easier for out of town residents to pay fines by simply going to the town's Web site. One of the problems collecting fines is people who can't make it back to town, and they end up with late fees.

Being online, it will be available 24/7 to customers, and customers will be able to check their account history. The town can also email bills when someone calls to say they didn't get their bill. Customers can also phone in payments, and the invoice cloud will accept all major credit cards.

All the data is stored off-site, not at the town hall, and maintained by Boyce, which will be installing the system. Tribble said the date the system will be up and running will be up to Boyce's schedule but should be soon.

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