Delivering outstanding service for 30 years

2013-03-03T00:00:00Z Delivering outstanding service for 30 years nwitimes.com
March 03, 2013 12:00 am

It’s your home, it’s your comfort and safety. That’s why Lovings Heating and Cooling delivers outstanding service to its customers, from Northwest Indiana to Chicagoland. For more than 30 years homeowners have turned to Lovings for the best in home heating and cooling services.

From regular maintenance to a middle-of-the-night breakdown, customers can expect a prompt response. Phones staffed around the clock means you’ll never hear a recorded message. And with parts sold over the counter, “You can actually come in and talk to real people,” says owner Mike Lovings.

Locally owned and operated, Lovings specializes in:

*Heating and cooling emergency service

*Preventative maintenance

*Repair and replacement

. *Duct leakage and repair

*Odor control

*Humidification and dehumidification

It’s not too late to be sure your furnace is operating properly and efficiently. With plenty of cold weather ahead, maintenance is just as important now as it was in the fall. In fact, 63 percent of furnace breakdowns are caused by lack of maintenance, and your utility bill could be running up to 25 percent higher than if your furnace were operating properly.

Take advantage of our Lovings Comprehensive Maintenance Agreement – no more paying for priority service! And you can always expect Lovings’ technicians to provide our exclusive Red Carpet Service: We’ll do our best to arrive on time and in a clean uniform; cover our shoes before entering your home; put work mats down to keep work areas clean; and tidy up when we’re done. And as your local heating and air conditioning company, we make sure to follow up on every service call to check that everything was exactly as you expected.

Should your furnace need to be replaced, Lovings will install a furnace that truly fits your home and will never try to oversell. Installing an oversize furnace does not provide more heat; it just raises your utility bills and causes short-cycling, and that can affect the reliability and longevity of the furnace. Lovings’ certified technicians will always install exactly what your home requires.

Lovings wants your family to be safe as well as warm. Our skilled technicians spend two hours bringing your furnace up to peak performance. That means no breakdowns in bitter weather, and no worries about deadly carbon monoxide poisoning.

At all three locations, service technicians – not subcontractors – maintain the highest level of professionalism. Customers know that the Loving Heating and Cooling technician entering their home has been screened and is certified, “something you just don’t find elsewhere,” says Loving. With that quality control, some of Lovings’ employees have been with the company for 30 years.

Lovings’ remarkable five-point guarantee means customers can call with confidence:

- Comfort: Expected temperature range maintained or a no-charge replacement.

- Five-year guaranteed replacement of compressor or furnace

- $500 if heating or cooling fails and is not corrected with 24 hours.

- Protection of all property indoors and out.

- 100 % money-back guarantee

Family-owned Lovings is proud of its A+ rating from the Better Business Bureau.

“We do things right,” says Mike Lovings.

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