United Airlines wasn’t prepared for this situation. Has anyone ever refused to get off of an airplane because they got bumped? If a child refuses to leave the classroom when instructed, teachers have been trained to remove all of the other students from the room as opposed to dragging the child out.
Administrators and counselors consult with the student privately. Why didn’t any other passenger offer to give up their seat for the struggling, ousted man? One passenger could have demonstrated the same compassion expected of the airline by giving up their seat when the man showed signs of mental and emotional distress.
The only people on the plane who demonstrated respect for their fellow passengers were the three customers who got off of the plane at the captain’s request.
Carol Parker, Highland