April Miller Cripliver
Q. I own a wireless router in my home. How do I secure it from attacks?
Q. My job requires that I take pictures of screens to place in user manuals or into PowerPoint presentations. Can you recommend some screen-capturing tools that you use?
Q: The default Microsoft Windows 7 behavior when dealing with a set of single–app stacked windows in the Taskbar is to display the set as thumbnails when you hover or click the icon. But I find myself almost always wanting to return to the last active window, which means I have to find the r…
Q. I bought a new computer, so I need to reinstall Microsoft Office. Unfortunately, I have lost my CD license key. Is there any way to get my key from my old machine?
Q: I am deleting files on my computer, but they are not showing up in my Recycle Bin. How do I fix this?
Q: How can I customize Outlook's holiday file to add my own holidays?
Q: I am creating a five-page newsletter in Word 2010. On Pages 2 and 3, I would like to place a sidebar containing a secondary story. How can I link sidebars on multiple pages so text written into the first sidebar automatically flows into the sidebar on the next page?
Q: I'm an avid Outlook user, but I can't seem to find Outlook Today now that I've upgraded to Outlook 2010.
Q: Last week you outlined the steps to reset the whole Outlook nickname cache for Outlook 2010. How do I do this to my Outlook 2003?
Q: Last week you mentioned Outlook 2010 does not use an NK2 nickname cache. I have no idea what this is. Can you explain this in more detail?
Q: Your article last week on how to transfer Outlook data from one machine to another was helpful. Is there a way to transfer my Outlook signatures, RSS feeds and dictionary to the new system as well?
Q: I have a new computer. My old computer was running Outlook 2007, and now my new computer has Outlook 2010. How do I transfer my mail and contacts from one machine to the other?
Q: I try to use my Windows key whenever I think of it because I know it can save time. Do you have a list of Windows 7 shortcuts that use the Windows key?
Q. I am using Outlook 2007. I don't want to create a signature for my e-mails because I don't want every e-mail to use a formal signature. What would be better is if I could quickly insert my name, title and company on those e-mails that need this information. In the past I used the AutoCorr…
Q: Last week you wrote about the Clipboard Manager gadget for Windows 7. Do you have any other gadgets that you recommend?
Q: I must make frequent changes to a specific Word 2007 document. I would like the date and time that I last saved the document to appear at the bottom. Is this possible?
Q: I'm still a bit confused about this Quick Access Toolbar. Is it just in Word 2010? How do I maximize on its benefits?
Q: I must submit a proposal using Microsoft Word. The company is requiring that my name appear as a watermark on each page. What is a watermark, and how do I create it?
Q: I'm running Outlook 2010. When I was running Outlook 2007 and Outlook 2003 before that, I was able to configure Outlook to delete the contents of my Deleted Items folder every time I exited Outlook. I can't seem to find how to do this in Outlook 2010. Can you help?
Q. Santa brought me a new computer for Christmas. What are some things I should do to keep it lasting as long as possible?
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Should the Indiana attorney general's office compel all Lake County municipalities to merge E-911 dispatch services?