EMS Toolkit software developer Brian Polackoff displays a survey for Prompt Ambulance services that he is working to develop software to compile results from that will lead to better customer service.
Ron Donahue, left, of Prompt Ambulance, stands with EMS Toolkit software developer Brian Polackoff on Thursday. Polackoff has been working with Prompt to develop software that will compile customer survey results data to let Prompt know where it is doing things right, or where they may need …
From municipal leaders and attorneys to innovators using creativity to meet needs in the region, The Times Media Co. is honoring 20 local young people who are standouts in the community.
MERRILLVILLE | On Sept. 26, Prompt Ambulance hosted its Annual Taste of Care at the Avalon Manor in Merrillville. People came from all over Northwest Indiana to the event to sample delectable appetizers, entrees and desserts created by chefs (and their teams) from local health care facilities.
While serving as guest speaker at Saturday's 60th Anniversary Luncheon Celebration for St. Mary's Medical Center Auxiliary of Hobart, reader Sarah Boyajian of Hammond asked me an interesting question.
Associates from Prompt Ambulance, Habitat for Humanity and Lincolnshire Health and Rehab built a ramp Tuesday for a Calumet Township woman. Prompt Ambulance Service plans to build one ramp per month for people it has identified with a need. "The more people involved in this, the greater impa…
Habitat for Humanity's Kristen Marlow-Kellemen joins associates from Prompt Ambulance, Habitat and Lincolnshire Health and Rehab to build a ramp Tuesday for a Calumet Township woman. The project was done through the A Brush With Kindness program.
Ron Donahue, left, director of EMS consulting and technology integration for Prompt Ambulance Service, and Kristen Marlow-Kellemen, of Habitat for Humanity, join associates from Prompt, Habitat and Lincolnshire Health and Rehab on Tuesday to build a 90-foot ramp for a Calumet Township woman.…
For one Gary senior citizen named Maddie, getting outside on ground level by herself was almost impossible.
Recently while on vacation, I was involved with two individuals suffering medical emergencies. Fortunately, both of these strangers ended up being fine. Afterward, the conversation revolved around the benefits and hesitations that people share when providing care. In particular, the discussi…
EAST CHICAGO | An emergency medical technician accused of performing procedures for which he was not certified during an ambulance call last month has been suspended by his employer.
Recently, Illinois raised taxes and passed a few initiatives which continue to make doing business in Illinois less attractive. In contrast, Indiana continues to make great strides in reforms that attract businesses.
MERRILLVILLE | Realizing that the budgets of local communities are getting tighter, Gary Miller, the CEO of Prompt Ambulance Service, announced a new initiative Friday to help with emergency service in Northwest Indiana communities.
In a perfect world, ambulances would be at the sites that need them before a 911 call is made. With the newly redesigned and renovated Prompt Ambulance Service dispatch center , a program exists that can predict where the next call may come from.
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