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Many things in our lives make us constantly aware of the seasons – seasonal holidays, the beginning of the baseball season, hay fever season, and “Innovation Season.”
No matter whether you are the CEO of a large corporation, a mid-level supervisor or someone in their first position managing a small team, you have to lead others. T
If you are in a business where personal relationships are important, there is nothing like networking to increase your pool of prospects.
It has been my habit for years that when I come across some snippet of information that interests me, I copy it, snip it out, highlight the important part, and stick it in a folder where it resides – a reminder of something that I might want to remember in the future.
I often think a diamond is a good analogy for a business. Just as there are no perfect diamonds, there are no perfect businesses.
Business is complex. Customers, staff members, vendors, and stakeholders all have wants and needs that need to be satisfied.
One of the joys of being a parent (and now a grandparent) is telling bedtime stories.
Back in the old days of black and white television, an iconic and hugely popular show was “Dragnet."
I don’t know about you, but I’ve observed that things just are not normal lately.
Since I have worked with businesspeople all my career, as part of my normal activities I meet many people who own businesses.
In the past two decades, technology has changed our culture at an ever-increasing rate. The announcement the U.S. Postal Service will eliminate Saturday mail delivery, while no surprise, is one more indication of this transformation into a more digital existence. But this transformation isn’…
The philosophical question, “If a tree falls in the forest and no one is around to hear it, does it make a sound?” has been stumping people and causing discussion since it was first asked more than 300 years ago.
This time of year it seems a majority of people I talk to have football on the brain.
A bedtime parable:
I’ve seen family business on all points of the “functional-dysfunctional spectrum.”
After last week’s column (“The family business – functional or not?) I was surprised at the unusual number of emails I received from readers with stories of well functioning and badly functioning family businesses.
I remember as a youngster being delighted at breakfast when I poured milk over a bowl of Rice Krispies, listening to those thrilling snaps, crackles and pops as the little kernels burst with sound.
Does your business have competitive advantages? Of course you do. Your competitive advantages are the reasons why people choose to buy your products and services instead of buying from your competitors.
No matter what business you are in, no matter whether you sell products, services or both, no matter where you are or who your customers are, there are two sides to every transaction: the promise and the delivery.
Out of curiosity I’ve recently I’ve been asking people what their current business priorities are.
For many businesses, this next month is the busiest time of the year. There is plenty of opportunity, activity and stress.
If you are anything like me, you are receiving tons of marketing right now.
For the past year or so, the entire country has been either enthralled or appalled by the election.
As the election is drawing to a close and the candidates are flying all over the nation to attempt to win every last possible vote, I feel like most people I talk to.
Every so often I come across a business enjoying huge sales success without a process to sustain it.
This is a one-question test:
Back in the days of radio and black-and-white TV, one of the most popular shows among youngsters was “The Lone Ranger.”
I think we all can agree goal setting and goal achievement are good things. Most of us probably are working on multiple goals all the time.
Sleepworkers! They are everywhere. They are annoying and they seem to make the whole company doze off.
Last week I attended a chamber of commerce meeting and struck up a conversation with the person ahead of me in line for munchies.
The doorbell rang and I heard retreating footsteps as I approached. There was a box sitting next to the door. It was an item I ordered two days ago from an internet vendor (I had called around locally to see if it was available but none of the local vendors was stocking this item. I opened the box.
In every organization there are a few problems, errors, or breakdowns that occur repeatedly.
One of the best salespeople I’ve ever come in contact with is very far from the stereotypical assumption of the typical salesperson.
Like a sizable part of the world’s population, I have been mesmerized by the spectacle that is the Olympics. I love watching them.
“What is the best marketing strategy?”
How many times has someone in a business made a promise to you by saying something like:
One of the topics on the agenda at a roundtable discussion among business owners I attended was to divulge “clever” marketing strategies being used successfully. None of those at the event, surprisingly, had anything to offer. Silence.
Years ago someone gave me a little plaque that says, “A Satisfied Customer Isn’t Good Enough!” I keep it on my desk.
Businesses are managed by people. They might be owners or employees with the title of president or CEO who then report to the owners or a board of directors.
Last week I wrote about having, in the words of Google co–founder Larry Page, a mindset to "maintain a healthy disregard for the impossible."
Approaching my mailbox, I noticed a slip of paper sticking out.
The other day I was driving past a small pond and stopped to watch a family of ducks (one adult and five chicks) waddling, all in an evenly spaced and orderly line, across the grass into the water where they went for a swim. None got out of line, none ventured out on its own, because of an o…
Innovation – it's all around us. It is in the workplace, in health care, in government, in education, in nonprofits. It happens when people are curious or are working to create a better way to do something faster or cheaper or more helpful or more inclusive or all of the above.
It warms a marketer's heart to hear a caller say, "you were referred to me by my friend." Receiving a referral is heartwarming for two reasons:
All businesses over time develop a culture. Some have an intentional, crafted and created culture. In others, the culture just happens organically. Some evolve as conditions change; others remain static. But realize that a company's culture is circular.
Lately the economic news has indicated our economy is in a mild recovery from the depths of the recession.
For many years I've been talking about managing a business "by intention." By that I mean the person at the head of the business should actively define what they intend for that business to accomplish, then set goals and an appropriate series of action steps to accomplish what they intend.
So there I was, driving down a busy, major thoroughfare behind a van emblazoned with the logo and graphics of a well-known regional service company (name and industry withheld to protect the guilty), when the lunkhead driving the van threw the remains of his lunch out the window.
The mythical business broker Brad Beancounter analyzes businesses for sale to help establish a sales price. Naturally he reviews normal financial reports such as profit and loss statements, balance sheets, and cash flow reports, but he goes farther and deeper to discover what a given busines…
If your email in–box is anything like mine you receive a batch of invitations every week until it overflows with open houses, parties, meetings, new product introductions, business after-hours networking events, announcements, etc.
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