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Last week I was asked in an interview, “What are the challenges facing owners of small businesses?” It was a simple yet thought-provoking question.
Some companies seem to have a revolving door for new employees on their way to becoming former employees. They enter, walk through the place in a circle where they are taught their work responsibilities, introduced to other staff, and then soon leave causing the company to hire someone else …
At least once a week someone asks me where I get my inspiration to write these columns. I tell them that, just by observing the business scene, I could probably write a column a day. To illustrate the point, late last week I was sitting innocently in my parked car in front of a large store (…
Family businesses are super-complex things.
Startup businesses open in a rush of adrenaline, energy, activity and the need to please the customers and show appreciation for their patronage.
Monday is a special day. I've proclaimed Monday is "Renewal Day," the first workday of the year. If ever there were a day to go to work refreshed, inspired, invigorated and renewed, it is Renewal Day.
A recent retail phenomenon is the "Pop-up" -- using temporary space for a relatively short, specific period of time in a space that was formally rented on a long-term lease. The temporary store 'Pops up' and then goes away -- 'Pop's down,' I guess.
The business world we inhabit is, and probably always has been, in a constant state of accelerating change -- at least it seem that way. The old-world tradition of new generations learning a craft from the previous generation is gone except in a limited way.
In my decades-old pursuit of a hobby I have built a library of old magazines going back many years. The other day I had reason to look up something I remembered reading years ago. Trying to find that article was like looking at a time capsule as I thumbed through 25-year-old issues. Yes, thi…
Many small businesses are family owned and operated. They may be owned by parents and children, spouses, siblings, and extended families.
How many times have you heard business owners or managers say that they spend their workday "always sweating at putting out fires?" I hear it all the time.
The woman walked into a photography studio and inquired whether a photographer would come to her home to take family photos in front of the fireplace. The receptionist nicely told her that they would do that, gave the prospective customer a brochure and price list for "on-location photo shoo…
A couple weeks ago my wife and I went shopping. We are thinking of upgrading items in our home and have been spending time getting ideas, checking out
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