bilingual benefits counseloR Responsibilities Bilingual - Must be fluent in Spanish & English. Actively participates as a member of the Information and Assistance team; specializes in Medicare, Medicaid and other insurance benefits and provides education, counseling, assistance and advocacy. Attend outreach functions throughout Northwest Indiana Community Action Corporation’s six county service areas. He/she shall work to ensure consistent, quality services to the agency’s constituents, demonstrate enthusiasm, initiative, and flexibility in assignments and maintain positive working relationships with all agency personnel. This individual will work in a multi-functional, fast-paced setting while being responsible for daily phone assessments. Completes special projects as assigned by the Benefits Counseling Supervisor and is responsible for keeping complete and accurate documentation. qualifications Candidates must have a high school diploma. Bachelor’s Degree preferred. Two years experience preferred in information and referral/assistance, social services, crisis intervention, customer service or related field. Must be knowledgeable with Medicare/ Medicaid programs. Basic math, English, excellent communication with fluency in Spanish and English, writing and analytical skills required. Must have computer skills, operation of office machines and use of word processing, spreadsheet and database software programs. send oR apply in peRson: NWICA Corp. 5240 Fountain Drive Crown Point, Indiana 46307 or email resume and cover to: NWICA is an equal opportunity employer.

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