Customers remember how they were treated long after they forget how much they paid for a product. That’s why Centier Bank feels honored for their recognition as Best in the Region—Best Customer Service.
“Customer service starts with a caring heart,” says Leslie Kiefer, senior partner of retail banking. “At Centier, we hire associates with that in mind and provide ongoing training in customer service and care.”
Being a private, family-owned bank, Centier specializes in getting to know their customers and doing the little things that people really appreciate, according to Kiefer.
“At Centier, we know you by name,” she says. “Our efforts to be number one in customer service are unmatched in today’s local market.”
In 2016, Centier surpassed $3.5 billion in total assets and $3.0 billion in total deposits, making it the largest bank in Northwest Indiana. But they haven’t gotten too big to remember that customer service is number one.
“With every parade, every stop at a local business, we are so grateful to hear residents of Northwest Indiana say, ‘That’s my bank!’” Kiefer adds. “We plan to be your choice for customer service for generations to come. Thank you to all who voted Centier!”
Albert’s Diamond Jewelers
Locations: 711 Main St., Schererville; 2173 Southlake Mall, Merrillville
Phone: 219-322-2700 (Schererville), 219-769-1976 (Merrillville)
Strack & Van Til