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Comcast, Spectrum offer free internet for 60 days to assist during COVID-19 pandemic
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Comcast, Spectrum offer free internet for 60 days to assist during COVID-19 pandemic

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Comcast providing free internet

Jennifer Griffin, principal of Miller Elementary in Merrillville, leads a weekly Facebook "Read Aloud" video series for elementary age students, streaming live from the Merrillville district offices. Comcast and Spectrum are offering free internet for the next 60 days to assist those affected by coronavirus.

Two major internet service providers are offering free Wi-Fi nationwide as students across the country begin their first days of extended virtual learning. 

Schools across Indiana began announcing closures last week to prevent the spread of the novel coronavirus.

In Northwest Indiana, districts are implementing a combination of previously scheduled spring break time, eLearning days and state-approved waiver days to last through at least mid-April following Centers for Disease Control and Prevention guidance to limit group meetings to no more than 10 people.

The Indiana Department of education is reporting Wednesday afternoon that all Indiana public schools have closed buildings, using either waiver days, eLearning or spring break.

About half of Indiana's K-12 school districts offer 1-to-1 technology for each student, Indiana Superintendent of Public Instruction Jennifer McCormick said last week, allowing some to take devices like Chromebooks home to continue studies.

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Recognizing the barrier this sets for some low income families, Comcast and Spectrum have announced plans to offer free mobile hotspot access for public use for the next 60 days.

Comcast will also pause its data plans to all customers, extending to them free unlimited data access for no charge. Disconnected service and late fees will be waived for customers who contact Comcast during the 60-day period.

Spectrum will similarly suspend late fees and service termination for those economically impacted by the coronavirus pandemic. Spectrum does not have data limits for customers, according to the provider's website.

"During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet — for education, work and personal health reasons," Comcast Cable CEO Dave Watson said in a company news release. "Our employees also live and work in virtually every community we serve, and we all share the same belief that it's our company's responsibility to step up and help out."

Both providers plan to have support available to prepare for increased network usage as students and employees work from home in the coming weeks.

More information on how to take advantage of free services can be found online at corporate.comcast.com/covid-19 and mobile.spectrum.com/support/article/360040980371/coronavirus-covid19-update.

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