CROWN POINT — Cellular calls were not connecting to Lake County 911 for a little less than a half-hour Friday because of a technical error; however, the issue was quickly resolved.
Landlines were still operational during that time, but cellphone calls and texts were not connecting with emergency call centers. The technical problem affected both 911 Lake County call centers in Crown Point and Schererville, as well as county call centers throughout Indiana, including Marion, Tipton, Hancock and Tippecanoe counties.
“Multiple counties throughout the state are experiencing this as well,” Lake County E-911 Director Mark Swiderski said.
The Lake County 911 Facebook page posted about the issue around 6:40 p.m. and resolved the issue by 7:10 p.m.
"The outage has since been restored," a news release stated. "The source of the problem was investigated by INdigital to be a corrupted database affected call routing services. INdigital is continuing to troubleshoot and identify the root cause of the issue."
If a caller has difficulty reaching 911, they can call 219-660-0001 to reach public safety dispatchers at the Lake County 911 center.